Hill AFB at Hill AFB

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7437 6TH STREET
BLDG 430
Hill AFB, UT  84056




Commercial: (801) 777-1396
Hours of Operation:
CACs, Dependent, Retiree, and all other cards are issued Mon-Fri 8:00AM - 6:00PM on a walk-in basis.
ISSUING A NEW ID
This scheduler is for CACs/Dependent Cards/Retiree Cards and any other card issued through RAPIDS/DEERS. Schedule one appointment per (family) member as they take 15-20 mins.

LOCATION
The DEERS/ID Card Office is located in Building 430, Hill Customer Support Center which is on the east side of the Commissary.

IDENTIFICATION INSTRUCTIONS
All customers age 18 and older MUST present two forms of unexpired identification. The primary ID must be a valid state or federal government issued photo ID.

The secondary ID can be a birth certificate, SSN Card, voter registration card, or any other form of state or federal government ID w/photo.

Unmarried children of 21 or 22 years of age (have not attained the age of 23) and enrolled in DEERS, a letter from the school registrar certifying full-time course of study leading to an associate’s degree or higher and anticipated graduation date

the school letter reflecting registered-scheduled for an upcoming class, or enrolled-actual participation in class, both are acceptable documents.

CAC RESET: INVALID PIN/BLOCKED/LOCKED
No appointment is needed for a CAC reset. If you received an error stating you have been BLOCKED or LOCKED OUT or you have an INVALID PIN error you will be required to reset your CAC PIN. Please visit one of our PIN reset location before coming to the MPF

LOST OR STOLEN CAC/ID CARDS
ID Cards are the property of the United States Government and holders are required to safeguard their ID Card/CAC at all times. Pursuant to Directive Type Memorandum(DTM) 08-003 and 75 ABW/CC policy memorandum:

Cardholders will report the incident to their supervisor or first sergeant and are required to obtain a lost report via SFS Pass and ID, in Bldg 430; which must be presented to the ID section personnel.

ADDITIONAL DOCUMENTATION
If you are obtaining a new CAC due to promotion, enlistment extension, reenlistment, going on active duty, etc., please bring bring your orders, contract, or other documentation that supports the change in status.

Generate an 1172 for your Dependent
To generate Form DD-1172-2 for a dependent please go to https://www.dmdc.osd.mil/self_service/rapids/unauthenticated?execution=e3s1: 1. On the “Home” page, click Generate 1172-2. 2. Verify the configuration of your system and click Proceed. 3. Click

(RAPIDS Site ID: 101541)

Available Appointment Days

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