4th FSS/FSMPS (Seymour Johnson AFB) at Seymour Johnson AFB

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Building 3010

1600 Wright Brothers Avenue
Seymour Johnson Air Force Base
Goldsboro, NC  27531




Commercial: (919) 722-8702
Hours of Operation:
Mon-Fri: 08:00-15:30. Sat-Sun, Holidays, & ACC Down Days: Closed. 1st Wed. of each month: 08:00-12:00.
HOURS OF OPERATION
M–F: 0800-1530**. Closed on Weekends and ALL Federal Holidays. 0800-1200** on 1st Wednesday of each month. 0800-1500** on ACC Down Days. Between 1100-1300 daily, reduced manning for lunches. **Closing hours may adjust for walk-ins based upon number of

DIRECTIONS
From the Main Gate on Berkeley Blvd, turns in to Wright Brothers Avenue, continue past the 2nd stop light, we are the 3rd building on the right, the Consolidated Support Center, Building 3010. Parking is adjacent to the building or across street.

MAKING AN ONLINE APPOINTMENT (Mandatory Entries)
When making an appointment online, we would like all entries completed; however, mandatory entries are your first and last name, phone number and email address. ***APPOINTMENTS THROUGH THIS SITE ARE FOR DEERS UPDATES & ID CARDS ONLY

Passport Appointments (Military Orders)
Official travel passports are not scheduled through this site. Please call (919) 722-8702/8695 to schedule an appointment with a passport agent. ***APPOINTMENTS THROUGH THIS SITE ARE FOR DEERS UPDATES & ID CARDS ONLY

TIPS FOR A SUCCESSFUL VISIT
Bring ALL req'd documents-see specific reqmts, any questions, please call (919)722-8702 before appointment. All documents must be in English or include a certified translation. Note a Birth Registration Card does not take the place of a Birth Certificate

REQUIRED DOCUMENTS for ID Cards
ALL Age 18 and older must have TWO forms of ID to get a new ID card. A photo ID must be unexpired state or govn't issued. EX:Passport, Driver License,SSAN Card.Under 18 requires one form of ID. EX:Birth Certificate.

POWER OF ATTORNEY
If your Military Sponsor is unable to accompany you to your visit, a valid "General" or "Special" Power of Attorney will allow you to conduct DEERS/ID business on your sponsor's behalf. You may also provide the original signed & verified DD Form 1172-2

LOST/STOLEN ID CARDS (ALL CAC ID HOLDERS)
A counseling statement is required and signed by your unit 1st Sgt or Commander. For Civilian Personnel a statement from your HRO, Commander or 1st Sgt. Contractors: a statement from their QAE or CVS TA,1st Sgt or Commander.

LOST/STOLEN CARDS for Dependents
Dependents: Must have at least one unexpired federal or state issued photo I.D., sponsor must be present and or a Special or General Power of Attorney. Anyone over age 18 must have two forms of ID for re-issue. Copy of police report,if reported.

DRESS AND APPEARANCE FOR MILITARY PERSONNEL
Active Duty, Reserve, National Guard…will need to be within the “Regulation Standards” for ID issue. (Clean shaven, hair, make-up, jewelry). It is recommended to wear light colored clothing for the photo to allow birth date to be visible on the CAC.

ADDING A SPOUSE TO DEERS
The sponsor needs to bring the following for their spouse: Marriage Cert,Birth cert,SSAN card,& a photo ID. All must be originals or certified copies. AD-AF: This process takes time so we ask that you not schedule an appointment between 1100-1300.

ADDING A SPOUSE TO DEERS (CONT'D)
If your spouse is a foreign national- original marriage certificate, valid passport, birth certificate will need to include a certified translation into English.

DEPENDENT ID CARDS
For dependent ID cards, the sponsor must be present to sign the DD Form 1172-2. If not available, the sponsor can electronically sign the 1172-2 through the ID Card Office Online https://www.dmdc.osd.mil/self_service or provide a valid Power of Attorne

CHILDREN OVER 21 AND FULL TIME STUDENT STATUS
All full-time College students MUST bring a letter from their school registrar's office stating they are enrolled full time in an accredited college in pursuit of an Associate Degree or higher, dates of enrollment and expected date of graduation.

CHILDREN OVER 21 AND FULL TIME STUDENT STATUS CONT
Sponsor will also need to certify on the DD Form 1172 (ID Card Application) that he/she is providing over 50% support. Benefits may then be extended to age 23 or date of graduation; whichever comes first.

PARENT ENROLLMENT
You will need to provide a DFAS letter of approval, Service Members Birth Certificate & a valid Photo ID. A photo ID, Birth certificate and SSAN Card of the parent will need to be provided as well.

PARENT ENROLLMENT CONT
Parent In-Law, You will need to provide a DFAS letter of approval**, Service Members SPOUSES Birth Certificate. A photo ID, Birth certificate and SSAN Card of the parent-in-law will need to be provided as well. **Must reapply prior to ID renewal.

ENROLLING DEPENDENT WARD
Requires a DFAS letter of approval, Court Document placing the child in the members household for at least 12 consecutive months, Birth Cert and SSAN Card. All documents must be translated into English and certified. **Must reapply prior to ID renewal.

INCAPACITATED CHILD OVER 21
You will need to provide a DFAS letter of approval**, Medical Sufficiency Statement, a photo ID and a second form of identification (Birth Certificate, Social Security Card, passport, student ID) **Must reapply prior to ID renewal.

CHILDREN BORN OUT OF WEDLOCK
Female Sponsors: Birth Certificate and social security card; Male sponsors: Court order establishing paternity, an approved Dependency Determination letter from DFAS or a State VAP (Voluntary Acknowledgement of Paternity) Form, Birth Certificate, SSN Card

WALK-IN CUSTOMERS
All walk-in customers are seen on a first come, first serve basis. Wait times for walk-ins can exceed 2 hours depending upon the number of customers waiting for service. Appointments have priority and are strongly recommended.

DISABLED AMERICAN VETERAN RATED AT 100%
You will need a letter from the VA, rating you at 100% disabled due to service connected disability (Award/Rating Package not accepted), DD Form 214, Birth Certificate, SSAN Card and photo ID. See adding spouse or child for additional requirements.

CANCEL/RESCHEDULE APPOINTMENTS
Customers will need to know their confirmation number to cancel/reschedule an appointment. Please keep a copy of your appointment confirmation page. If more than 15 minutes late for your appointment, you will need to reschedule or may be seen as a walk-in

TURNING 65?
If you are turning age 65 and will be eligible for TRICARE FOR LIFE, bring your Medicare card to your ID appointment, along with 2 forms of ID. One of the IDs must be a picture ID, and must not be expired. Sponsor required or valid POA presented.

ADDRESS UPDATES
To update your contact info via the web for DEERS, use the following website: https://www.dmdc.osd.mil/appj/address/index.jsp or call (800) 538-9552

(RAPIDS Site ID: 101626)

Available Appointment Days

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